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West Haven

West Haven

Regular price $175.00 USD
Regular price $175.00 USD Sale price $175.00 USD
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This boot gives a western twist to the modern-day bootie. The WEST HAVEN by Diba True features vintage leather options with a distressed look and a 2-inch chunky heel. It also has thick stitching to give off that more western vibe. Just buy yourself a cowgirl hat and you will be good to go!

    CARE GUIDE - leather, suede, etc.

    Proper care can significantly extend the life and appearance of these shoes. Here's a care guide for each material type:

    Care Guide for Genuine Leather Shoes:

    1. Cleaning:

       - Wipe off dirt and dust using a soft, damp cloth.

       - For tougher stains, use a leather cleaner specifically designed for the type of leather used in your shoes.

    2. Conditioning:

       - Apply a leather conditioner to keep the leather soft, supple, and moisturized. This prevents cracking and maintains the natural sheen.

       - Use a product recommended for your specific leather type and follow the manufacturer's instructions.

    3. Polishing:

       - Polish your leather shoes occasionally to restore their shine and color.

       - Choose a polish that matches the color of your shoes and buff gently with a soft cloth.

    4. Protection:

       - Apply a water and stain repellent spray to protect against spills and moisture. Reapply as needed.

    5. Storage:

       - Store leather shoes in a cool, dry place away from direct sunlight and heat.

       - Use shoe trees, forms, or provided stuffing to help maintain their shape.

    Care Guide for Genuine Suede Shoes:

    1. Brushing:

       - Use a suede brush or a soft, dry toothbrush to gently brush off dirt and restore the nap (the raised surface of the suede).

    2. Stain Removal:

       - For wet stains, blot gently with a clean, dry cloth and let the shoes air dry. Avoid using heat sources like hair dryers.

       - For dry stains, try a suede eraser or a specialized suede cleaner. Test on a small, inconspicuous area first.

    3. Protection:

       - Apply a suede protector spray to guard against water and stains. Allow the shoes to dry completely after spraying.

    4. Storage:

       - Store suede shoes in a cool, dry place. Avoid crushing them, as suede is more delicate than leather.

       - Use shoe trees, forms, or provided stuffing to maintain their shape.

    Care Guide for Multimedia Shoes or other materials:

    1. Cleaning:

       - Wipe away dirt and dust using a soft, damp cloth. If the shoes have different materials, ensure the cloth is appropriate for all surfaces.

    2. Material-Specific Care:

       - Follow the care instructions for each material used in the shoes. For example, if there's leather and fabric, follow the leather care instructions for the leather parts and fabric care instructions for the fabric parts.

    3. Protection:

       - Apply appropriate protectants or sprays to the different materials. Be sure to use products that won't damage any specific material.

    4. Storage:

    - Store multimedia shoes as you would for the most delicate material used in the shoes. Separate them from other shoes to prevent potential scratching or damage.

    Remember that regular maintenance and proper care will help keep your shoes looking their best for a long time.

    SUSTAINABILITY

    Our commitment to sustainability can be seen in our quality and design using natural products and quality materials with timeless styles to last a lifetime. Our goal at Diba is to reduce our carbon footprint and to create sustainable products that are made to last and are better for our environment.

    SHIPPING & RETURNS

    SHIPPING:

    • Shipping is FREE on all orders over $75.00.
    • Your order will be shipped the same day if placed before 2 pm CST, assuming your payment processes successfully. Holidays and weekends excluded.
    • Orders are shipped WEEKDAYS only. Weekend orders will be shipped the following Monday. Holidays excluded.
    • Expect to receive your order in 3-5 weekdays after shipment. 
    • Couriers: USPS or FedEx

    RETURNS:

    • Returned or exchanged items MUST BE UNWORN, CLEAN, AND IN NEW CONDITION.
    • Items can be exchanged or returned for a full refund within 30 days of receiving the item.
    • Shipping charges are not refundable and there is an $4.99 per order restocking fee that covers restocking and postage back to the warehouse.
    • Refunds are always issued to the original method of payment. 
    • Start by visiting our Returns Center.
    • Items scheduled for a return / exchange outside of the current return center and return procedure are not guaranteed a refund/ exchange if items are not received.
    View full details

    Customer Reviews

    Based on 69 reviews
    86%
    (59)
    7%
    (5)
    6%
    (4)
    1%
    (1)
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    S
    Shannon P.

    I would suggest better quality and more comfortable footbed. It appears to be cheap, mine actually arrived not even tacked down and curled up. I all most sent them back, however, I was able to get it to lay flat. This area needs improvement. Softer footbed.

    HI Shannon,
    We genuinely appreciate your honesty and apologize for any inconvenience you experienced with the footbed of your shoes. We take your comments seriously and will use them to evaluate and improve the quality of our products, especially in the footbed area.

    We're sorry for the initial issue with the footbed not being securely tacked down. It's great to hear that you were able to address the problem and make them more comfortable. Please be assured that your feedback is crucial to our ongoing efforts to enhance our products.
    Thank you,
    Diba Retail Team

    M
    Meredith H.

    My only complaint is that the boots were not the color I selected. I have an original pair that is much lighter brown/tan (dog destroyed) and was hoping these would be the same. This pair has a lot of darker tones to it as compared to the photo. Love the boots though!

    Hi Meredith! We understand the importance of receiving the product as expected, and we regret that the shade didn't match your original pair. We appreciate your understanding and are glad to hear that you still love the boots despite the color difference.
    Thank you,
    Diba Retail Team

    G
    Gina G.

    Love these boots! Purchased for myself in past. So comfortable. These were a gift and my daughter loves but needs a smaller size.

    Hi Gina,

    Thank you so much for your glowing review! We're delighted to hear that you love our boots, and it warms our hearts to know they've been a comfortable choice for you in the past. We're thrilled that your daughter enjoys them as well, although we're sorry to hear about the sizing issue.

    We want to ensure your daughter gets the perfect fit, and we'd be more than happy to assist with an exchange for a smaller size. Please reach out to our customer support, and we'll work swiftly to make sure she has the right size for optimal comfort.

    Diba Retail Team

    G
    Gail

    Perfect hope my friend loves these boots as much as I do!!!!

    K
    Kathleen S.

    These boots are awesome are usually buy Freebird boots and these are just as high-quality as they are. The color is awesome. The fit is perfect. I’m an 8 1/2 true to size , 🤙very comfortable.